Our top priority is to satisfy our customers. We know how important it is to receive parts in perfect condition. We therefore make it a routine to inspect each part prior to shipping. All orders are carefully packaged to ensure safe delivery.

Customer are to inspect parts immediately upon receiving. If a part has been damaged during transit a damage report must be filed with the Shipping Carrier. We must be contacted within 7 days of receiving the order along with the damage report from the Shipping Carrier.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• A copy of the invoice will need to be included with the return
• The Goods were received in the last 30 days
• If the product is defect or damage, You can lodge a claim for return with us. After received confirmation by our quality control department that the part is indeed defect, a new part will be send to You for free.
• The Goods are in the original packaging
• Return policy for non-conforming (improper quality) goods is considered on a case-by-case basis.

The following Goods cannot be returned:

• The supply of parts made to Your specifications or clearly personalized.
• The supply of parts is used or installed.
• The supply of electrical parts is not returnable.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should get the address from our team and send the Goods at your own risk.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.